MUZE at PICC

Section 1.0 Welcome to MUZE at PICC

Congratulations on securing your new home or investment! MUZE at PICC warmly welcomes you to your brand new condominium in Bayan Lepas, Penang, developed by Hunza Properties Group.

Tallest Smart Building

The tallest smart residential building in Northern Malaysia and PICC's first smart residential development.

846 Units, 2 Towers

Spacious layouts fulfilling multi-generational living needs with breathtaking 180° panoramas of city, sea, and hill.

Fully Integrated

Freehold development linked via Link Bridge to a proposed shopping mall, medical centre, iconic offices, and more.

World-Class Facilities

Over 70 exclusive full-fledged lifestyle facilities spread across 7 levels in 4 distinct zones.

Facility Zones

Ground Zone — Sports & Recreation

Multi-purpose court and outdoor gym for active lifestyles.

Social Square

A vibrant space for socialising amongst the community with a community hall and shared amenities.

Chillscapes

Dedicated areas for relaxation and entertainment including pools, pavilions, yoga deck, and garden kitchen.

Sky Club — Levels 40 & 41

Exclusive entertainment and leisure featuring a spa, mini theatre, karaoke, and executive lounge.

Section 2.0 Access Control & Security Surveillance

LPR Car Plate Recognition

Hands-free vehicular access using camera-based licence plate recognition — no card or sticker required. The system automatically identifies your registered vehicle plate and triggers the boom barrier upon entry. Visitors may be granted access via QR code through the H-Circle smart app.

Door Access Card

Each unit owner receives a door access card granting entry to the building interior and all recreational facilities across 4 facilities areas on 7 levels.

CCTV & Panic Buttons

All common areas, driveways, car parks, and recreational facilities are monitored by 24/7 CCTV cameras. Panic alarm points (red mushroom buttons) are located at car parking floors in both Tower A and Tower B — press to summon security assistance immediately.

⚠️ Panic buttons are for emergency use only. CCTV recordings remain the sole property of the management corporation and are only released to police for criminal investigations.

Door Access Instructions

1

Scan Card

Present your access card to the reader.

2

Hear Beep

Wait for the confirmation beep.

3

Lock Releases

The electronic lock disengages.

4

Open Door

Pull/push door to enter.

Car Park Access Instructions

1

Stop at Reader

Show your tag — reader activates within 5m radius.

2

No Window Required

Do not swing or wave your card.

3

Wait & Drive Through

Wait until boom is fully open, then drive slowly. Boom closes automatically.

Section 3.0 Smart Home System

MUZE at PICC is equipped with a Smart Home System by SIMON Electric for enhanced everyday convenience. The system covers the Digital Lockset, smart home features, and integrated controls throughout your unit.

📖 For full installation details, basic functions, and the Digital Lockset guide, please refer to the Smart Home Operating Manual for MUZE at PICC as provided by Simon Malaysia.

Digital Lockset

Simon Smart Lock LK30 installed at main door. Refer to Simon Malaysia's manual for full operating instructions.

Smart Home Features

Integrated smart controls for lighting, climate, and security. Full guide provided by Simon Malaysia.

Simon Installation Manual

Detailed installation and configuration instructions are covered in the Simon Smart Operating Manual.

Section 4.0 Smart Locker — Collect Your Parcel

MUZE at PICC uses the Flexi Smart Locker system by Flexible Electrical Solutions Sdn. Bhd. for secure parcel collection and delivery.

Resident: Collect Parcel

1

Press [Collect Parcel]

Select the collect parcel option on the locker screen.

2

Enter Collection Code

Key in the collection code sent to your mobile number.

3

Retrieve & Close Door

Take your parcel and close the locker door securely.

Courier: Delivery Guide

1

Press [Courier]

Select courier mode on the locker panel.

2

Enter Staff No. & PIN

Authenticate with your staff number and PIN.

3

Add Parcel & Select Locker

Press [Add Parcel], select an available locker compartment.

4

Enter Recipient Mobile No.

Input recipient's number, place parcel inside, and close door.

Section 5.0 H-Circle App

Getting Started

1

Download the App

Available on Android and iOS.

2

Check Your Email

Login details will be sent automatically to your registered mailbox.

3

Log In & Explore

Sign in with the provided credentials and enjoy all app features.

H-Circle App Features

VM

Visitor Management
Invite visitors with optional carpark reservation. A shared link generates a QR code for entry at the MUZE at PICC entrance.
SOS

SOS & Security
Press and hold the SOS button for 3 seconds to alert security. View live CCTV feed at the main entrance, drop-off area, and lift lobby.
IC

Intercom & Emergency
Intercom the security guard or management office directly. Update personal emergency contacts and health info for rapid response.
MB

Management & Billing
Submit feedback, book facilities, apply for access cards, participate in e-polling, and pay maintenance fees and sinking fund via e-payment.

👨‍👩‍👧 Owners can add family members or tenants via the Access Owner feature by simply entering their phone numbers.

Section 6.0 SAMMO App — Defect Management

SAMMO is your tool for submitting and tracking defects in your unit. Download from Android Play Store or iOS App Store. Your Login ID will be provided upon VP clearance letter issuance.

Defect Submission

1

Download SAMMO App

Available on Android and iOS. Use credentials provided upon VP clearance.

2

Submit Defects

Fill in unit, location, category, description, and photo.

3

Monitor Progress

Track status: Pending, In Progress, or Completed.

VP Appointment

1

Press VP Appointment

Select from the SAMMO dashboard.

2

Add New Appointment

Tap the + button on the Appointment List screen.

3

Select Date & Time

Choose from available timeslots (GMT +8).

4

Review & Submit

Confirm details and press Request Appointment.

📋 Bring your IC/Passport, VP Letter, and Authorization Letter (if collecting via representative). To change appointment, call +60198734673.

Key Management

Pass to Developer

Display QR code for developer to scan when submitting unit for defect rectification.

Receive from Developer

Display QR code for developer to scan once defects are rectified and keys are returned.

Section 7.0 Fire, Emergency & Assembly Point

Emergency Assembly Area

In the event of a fire or emergency, all residents must proceed to the designated Emergency Assembly Area located on the road to the right of the MUZE PICC building as indicated on the site plan.

Fire Escape Staircases

Fire escape staircases are clearly marked on floor plans for both towers. Tower A has 2 fire escape staircases; Tower B has 3 fire escape staircases. Keep all stairways and passageways clear at all times.

🚒 Never obstruct fire escape routes. Do not tamper with fire fighting equipment. Leave the pool/gym immediately during rain or thunderstorm.

Section 8.0 House Rules — Key Obligations

All residents are bound by the by-laws under the Strata Management Act 2013 and MUZE at PICC's Additional By-Laws. Below are the most important obligations for proprietors.

Maintenance Charges

Pay maintenance charges and sinking fund contributions promptly. Defaulters (unpaid after 14 days) incur 10% p.a. interest and may have access cards deactivated and facilities suspended.

Nuisance & Noise

Keep sound levels low after 11:00 pm. Do not use language or behave in a manner causing offence. Residents are responsible for the conduct of their guests.

Appearance & Facade

Do not change the exterior colour, appearance, or facade without prior written approval from the management corporation. No antennas or satellite dishes on external areas without consent.

Animals & Laundry

No animals that cause annoyance or danger. Do not hang laundry in a way that protrudes outside the parcel except at designated areas.

Renovation Rules

Prior written approval from management required before any renovation works.
A refundable deposit of RM3,000 must be paid before works commence.
Working hours: Mon–Fri 9am–5pm, Sat 9am–1pm. No works on Sundays or Public Holidays.
No structural members, shear walls, or load-bearing beams may be altered.
Renovation debris must be removed from the building by the proprietor.
Register all contractors/workers with management and display passes at all times.

Common Property Rules

Visitors' parking: 7:00am–1:00am only. Beyond 1am requires management approval (valid one night only).
Car wash only at designated areas for vehicles with valid carpark labels.
No obstruction of fire escape routes, stairways, or passageways at any time.
Dispose of refuse properly — no throwing from windows or into drains.
No short-stay, homestay, or serviced apartment use of units.
Lost access cards must be reported to management immediately for deactivation.

Common Facilities — Rules at a Glance

All facilities are for residents and their accompanied guests only. Employees and contractors of residents are not permitted to use recreational facilities.

Facility	Hours	Capacity / Notes
Multi-Purpose Court	7am–10pm	Max 14 persons per unit. Basketball, tennis, futsal only. Advance booking required.
Pools & Jacuzzi	7am–10pm	Swimwear required. Shower before entry. No food, glass, or diving. No lifeguard on duty.
Gym & Yoga	7am–10pm	Children under 16 not permitted in gym. Proper attire and non-marking footwear required.
Community Hall	9am–10pm	Max 150 persons. Book 1 week in advance. Deposit required; refunded after clean return.
Mini Theatre & Karaoke	9am–10pm	Max 12 (theatre) / 8 (karaoke). Max 4 hours per booking. No banned content.
Sky Gourmet & BBQ Deck	9am–10pm	Max 24–25 persons. No smoking. No strong-odour foods (e.g. durian). Book 1 week ahead.

Section 9.0 Architectural Finishes — Paint & Floors

Paint Codes

Area	Product & Code
General Wall & Ceiling (external facing)	SKK Biofine Satin + CT Tile NCS S 7005-R80B
Ceiling (pool facing)	SKK Biofine Satin SB-6000 White
Exterior Metal	SKK SK Gloss Soft S 9000-N
Interior General Wall & Ceiling	SKK Acristar Fine Pro White
Unit Door Leaf & Frame	SKK Timber Fresh Satin TF 12702 Maple Brownie

Floor & Wall Finishes

Area	Floor	Ceiling / Wall
Living / Dining / Kitchen	800×800mm Glazed Porcelain Tiles LQ7879	Skimcoat & Paint
Bedrooms / Study	Merbau Timber Strip Flooring	Skimcoat & Paint
Master Bathroom	300×600mm Matt Porcelain MLXY3006002S	Moisture-resistant Plasterboard
Common Bathroom	300×600mm Matt Porcelain MLXY3006001M	Plasterboard Ceiling
Balcony / Yard	300×600mm Matt Porcelain MLXY3006003Q	Skimcoat & Paint

Sanitary Wares & Ironmongery

Master Bathroom Highlights

Water Closet

Bravat Moser-Arc One Piece WC (BBC21130XUW-P-ENG) — 3/6L dual flush, UF soft close seat.

Basin & Mixer

Bravat Semi Recessed Basin (BBC2295W-1-ENG) with Sorento 8200 Series Deck Mount Basin Mixer (BBSRTWTB202-NL).

Shower System

Sorento Square Rain Shower 250×250mm (BBSRTSH884-NL) with concealed mixer, sliding bar, and 3-function handshower.

Bathtub (Type A only)

Bravat Acrylic Recessed Bathtub (BBB25705W) — 1700×750×450mm with Bravat Line Series concealed bath & shower mixer.

Ironmongery Schedule

Location	Product
Main Door	Simon Smart Lock LK30 (S00E0-LK30)
Bedrooms / Study (Entrance)	Parasole P-2019/ENT/70mm SN heavy duty entrance lever set
Bedrooms / Study (Privacy)	Parasole P-2019/BK/70mm SN heavy duty privacy lever set
Common Areas	Keyson 72 Series/T19E/4201-004 SS lever handle with mortise sashlock
Common Bathroom WC	Bravat New Moon-700 Close Coupled WC (BBC01014UW-P-ENG)

Windows Schedule

All windows use NHG light grey tinted glass. Lower floors (L2–L30) use 8.38mm laminated glass; upper floors (L31+) use 6–8mm tinted glass. Bathrooms use frosted glass throughout.

Unit Type / Area	Glass Specification	Accessories
Living (Sliding Door) — A, B, B1, D	8.38mm NHG light grey tinted laminated (L2–L30) / 8mm tinted (L31+)	Besteam Bingo HE-7D sliding door lock
Bedrooms / Study (Top Hung) — A, B, B1, D	8.38mm NHG laminated (L2–L30) / 6mm tinted (L31+)	Besteam DAL Euro handle MH-023
Bathrooms (Top Hung) — A, B, B1, D	8.38mm NHG laminated frosted (L2–L30) / 6mm frosted (L31+)	Besteam DAL Euro handle MH-023
All Windows (Low-E)	8.38mm NHG light grey tinted laminated Low-E (all floors)	Besteam Bingo HE-7D / DAL Euro MH-023
Bedrooms 1 & 2 (Low-E)	8.38mm NHG laminated Low-E (all floors)	Besteam DAL Euro handle MH-023

Section 10.0 Useful Contact Numbers

Management Office

Email: muzepicc@gmail.com

Tel: 012-2590677

Mon–Fri 9am–5pm (Lunch 1–2pm)
Sat 9am–1pm
Closed Sundays & Public Holidays

Emergency Contacts

Nearest police stations — contact management for listings.

Fire Department — Penang region contacts available from management.

Public Services

TNB (electricity) and PBA (water) — contact numbers available from management office.

Penang Municipal Council (MBPP) — for local authority matters.

Medical

Nearby hospitals and medical centres — full list available from management office.

For all enquiries, please contact the MUZE at PICC Property Management Office during office hours.

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